Bovada Login Problems
Hey guys,
I’ve been a bovada member for a while. I have never had a problem with deposits or withdrawals and the betting options are great. The past week has been weird with their site though. For some reason it keeps telling me my password is incorrect when I know it’s clearly correct. I chatted with customer service and they gave me a reset which worked for a few hours and then the problem happened again. I chatted again with live support and went through the same exact process and got another password reset. This was on Saturday and it was working fine from my phone and computer but the day after I got the same error message on my phone and now I can only log in on my computer. Anyone know what’s going on?
Thanks
Players in the United States on ISP Comcast took to the forums en masse last weekend to report connectivity issues on Bovada, Bodog’s US-facing online poker room.
Bovada has recognized a problem and representatives have emailed players and posted on social media with temporary solutions. There has been no formal statement from the ISP yet.
The block appears to be at the Comcast’s Domain Name Server (DNS). The DNS is a database that maps a web address—like Bovada.LV—into the numerical Internet Protocol (IP) address—like 67.211.104.21.
It appears that Comcast has deliberately blocked access to Bovada.LV from its DNS, although mixed reports from players—some on Comcast reportedly have no issues, players on other ISPs also report problems—make it hard to identify the root of the issue. The slow propagation of DNS systems can cause further confusions.
This is the unofficial subreddit of Bovada.lv - a US gaming and poker website. Feel free to discuss anything related to the site like casino, poker, or sports bets. Topics such as big wins and support issues are also welcome. Read the rules before posting or you will be banned. See www.bovada.lv for details (new tab) Bovada Casino Deposit Options – Credit Cards (Visa or MasterCard) This should the first option you try at Bovada. While there are still some cards being blocked, there are many more MasterCard and Visa cards which will allow you to deposit first time with no problems.
Players have also reported problems logging in to the desktop client, indicating that gaming servers have also been blocked.
A tweet from Bovada indicates that the problem may not be limited to only Comcast:
Players using particular ISPs, such as Comcast, are still unable to access the site
— Bovada Official (@BovadaLV) March 29, 2014Bovada runs a very busy tournament schedule which is the cause of much excitement. They even update their website with all the changes they introduce to their client’s tournament schedule, so you are always in the know with regards to new and upcoming games. Looking into the traffic, we couldn’t fail to notice that the game limits are very affordable and regardless of the budget you have. Where sports, casino and poker combine for unforgetable entertainment. Bovada has been legit for many years and I've never had a single payout problem. Bovada Poker has one of the only real money apps and the most players of any USA poker site. The Bovada Poker bonus is 100% up to $500. That's also valid for the Bovada casino or the sportsbook with no bonus code needed.
The workaround suggested by Bovada involves changing the DNS which players use to access the internet.
Yyou can still access the site with these workarounds: Update your DNS server by following the instructions here https://t.co/pE6YoG7scf
— Bovada Official (@BovadaLV) March 29, 2014It is quite usual for more IT literate users to use a different DNS, often the Google DNS; Players who are not tech savvy may be wary of making the change.
Access also seems to be unaffected for mobile users who have switched off the WiFi option on their devices, according to support emails.
Comcast is reported to be the largest ISP in the US. If it has adopted a policy of blocking access to gambling sites the impact could be serious for those operators that continue to permit US customers to access online poker rooms. No similar problems have yet been reported by US facing sites other than Bovada.
Bovada Online
At the moment it is not clear what the motivation for the block may be, or whether it originates as the result of legal advice.
Why Can't I Log Into Bovada
Players who have reported the issue to Bovada’s customer support have received an email which confirms the apparent block, suggests the DNS workaround, and ends by reassuring players that “any funds you have currently deposited remain safe. We will do our best keep you updated as we work through the issue further.”